Refund Policy

At Snapper, we value transparency and aim to provide a smooth experience for both content creators and viewers. Our refund policy is designed to protect user satisfaction while also ensuring fair treatment for our content providers.

Eligibility for Refund

Refunds may be issued only under specific conditions, including:

• The user is unable to access the purchased content due to a technical error on our platform.
• The content accessed is significantly different from the description provided by the creator.
• A duplicate payment was made for the same content or link.

Non-Refundable Cases

Refunds will not be applicable in the following cases:

• If the user has already accessed or downloaded the content.
• If the issue is due to personal dissatisfaction with the content (unless it clearly violates our content policy).
• Any delays or issues caused by the user's internet connectivity or device limitations.

How to Request a Refund

To request a refund, users must contact our support team within 48 hours of the transaction. Please include:

• Order ID or payment reference number
• Registered email or phone number
• Reason for refund with any relevant screenshots

Requests can be sent to snapper@gmail.com. Our team will review your request and respond within 3–5 business days.

Refund Process

Once approved, the refund will be processed to the original payment method within 7 working days. Refund timelines may vary depending on your bank or payment provider.

For any further assistance, please feel free to reach out to us at snapperscvs@gmail.com.